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Cookies Policy

This Cookies Policy explains how Syndicate Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies do, the types of information they may collect, why they are used and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

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What cookies are and how we use them

Cookies are small text files or similar data files placed on your computer, mobile device or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Some cookies are stored only for the duration of your browsing session, while others remain on your device for a longer period or until you delete them.

In this article

Syndicate Casino may use cookies, pixels, software development kits, tags, web beacons and related technologies. In this policy, we use the term cookies to refer to these technologies generally. They may be placed by us or by service providers that support the operation, security, performance, measurement or marketing of the website.

Cookies do not usually identify you by name on their own. They may be associated with information about your device, browser, website activity, approximate location, settings or interactions with our services. Where information collected through cookies is combined with other information that identifies you, it will be handled in accordance with our Privacy Policy and applicable privacy requirements.

We use cookies for legitimate business and operational purposes, including helping the website function, remembering choices, protecting accounts, detecting unusual activity, understanding how visitors use the website and presenting content that may be more relevant to visitors. The specific cookies used may change as the website, technology or service arrangements change.

Types of cookies and similar technologies

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help with account access, session management, security controls, fraud prevention, load balancing, consent settings and other features needed to provide a requested service. These cookies are generally required for the website to operate properly and may not be available for deactivation through every preference tool.

Functionality and preference cookies

Functionality cookies remember choices you make, such as language, region, display preferences or other settings. They can make repeat visits more convenient and help the website provide a consistent experience. If you remove or reject these cookies, some preferences may need to be selected again during a later visit.

Performance and analytics cookies

Performance and analytics technologies help us understand how visitors interact with the website. They may collect information such as pages visited, time spent on a page, links selected, browser type, device type, general traffic patterns and error messages. This information can help us identify technical issues, measure website performance and improve content, navigation and usability.

Security and fraud-prevention technologies

Some cookies and similar technologies help protect the website and users from misuse. They may assist with detecting automated activity, account attacks, suspicious behaviour, repeated failed access attempts and other activity that could affect the security or integrity of the service. These technologies may operate in the background and may be necessary for security purposes.

Advertising and marketing cookies

Where used and permitted, advertising or marketing technologies may help measure campaigns, limit repeated advertisements, understand visits that result from promotional activity and show content that may be more relevant to a visitor. These technologies may be operated by us or by third-party providers. They may recognise a browser or device across different websites or services, subject to the provider's own terms and privacy information.

Third-party services and information sharing

Some cookies may be set by third parties whose tools are incorporated into the website. These providers may support functions such as website hosting, security, analytics, customer support, payment-related processes, campaign measurement or technical performance. A third party may collect information through its technology in accordance with its own privacy notice and contractual arrangements.

We do not control every cookie or similar technology used by third parties. Third-party services may change their cookie names, purposes, retention periods or methods of collection without direct notice from us. You should review the relevant third party's information if you want to understand how it handles data collected through its services.

Information collected through cookies may be used in an aggregated or de-identified form for reporting, security, service improvement and operational planning. Where information is shared with a service provider, we expect the provider to use it only for authorised purposes and to apply appropriate security and confidentiality measures. Information may also be disclosed where required or permitted by law.

The website may contain links to external websites, applications or services. Those services are not controlled by Syndicate Casino, and their use of cookies is governed by their own policies. This Cookies Policy does not apply to third-party websites that are not operated by us.

Information relating to gambling services

Cookies may help remember a user session, maintain security, support account features or retain website preferences. They may also assist with the delivery of information about safer gambling tools, account controls or service notices. Cookies are not a substitute for account verification, identity checks, transaction monitoring, responsible gambling processes or other controls that may apply to gambling services.

Changes, retention and further information

Cookies may remain on your device for different periods. Session cookies normally expire when you close your browser, while persistent cookies may remain until they expire or are removed by you. Retention periods can vary according to the purpose of the technology, the settings of the provider, security requirements and applicable law. We aim to keep information only for as long as reasonably necessary for the purpose for which it was collected.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, third-party services, legal requirements or our privacy practices. The updated version will be made available on this page. The date or version shown with the policy may indicate when it was last reviewed. You should check this page periodically if you want to remain informed about our use of cookies.

This policy is intended to explain cookie practices in clear, general terms. It does not describe every individual cookie or technical identifier that may be used at every time. A cookie banner, preference centre or other notice may provide additional information about available categories and current choices.

For information about how Syndicate Casino collects, uses, stores and protects personal information more broadly, please read the Privacy Policy. If you have a question, concern or request relating to cookies or privacy, use the contact or support options made available on the website. We will handle requests in accordance with applicable requirements and may need to verify your identity before responding.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge the use of cookies in accordance with your selected preferences and this policy. Where consent is required, non-essential cookies will be used only in accordance with the consent or settings provided through the available controls.